The Branch Operations Manager in Norwood/Westwood oversees branch administration and daily operations, ensuring compliance with regulations while enhancing customer experiences. This role involves resolving customer issues, driving referral business, and maintaining operational soundness under the Branch Manager's guidance. The manager is responsible for executing sales techniques, coordinating staff schedules, and promoting banking products to both new and existing clients.
Branch Operations Manager Norwood/Westwood, MA Country: United States of AmericaUSA Job Function Description: Responsible for the administration and day-to-day operations of branches by resolving customer issues, generating new referral business and accounts, and promoting banking products to new and existing clients. Ensures compliance with policies, procedures and federal and state regulations. May participate in community affairs to enhance the company's visibility and discover new business opportunities. Focuses on providing high quality customer service and responsible for maintaining the operational soundness of the assigned branch under the direction of the Branch Manager.
Essential Functions/Responsibilty Statements:The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Minimum:
$36,000.00 USDMaximum:
$59,000.00 USDPrimary Location: Westwood, MA, Westwood
Other Locations: Massachusetts-Westwood
Organization: Santander Bank N.A.
Salary: $34,500 - $60,000/yearBranch Operations, Customer Service, Banking Products, Regulatory Compliance, Sales Techniques, Operational Management, Teller Cash Handling, Customer Relationship Management, Staff Scheduling, Banking Industry
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