Customer Service ( Remote work) Job at Path-Arc, Arlington, VA

bzVBWk95T0V4akRSdDVGSml5dmxyQ2g3bWc9PQ==
  • Path-Arc
  • Arlington, VA

Job Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

  • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Requirements

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Benefits

  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Job Tags

Full time, Remote job, Work from home, Flexible hours,

Similar Jobs

Jollibee Group North America

Digital Marketing Manager Job at Jollibee Group North America

 ...JOB SUMMARYThe Digital Marketing Manager for Jollibee Group North America is responsible for planning, developing, implementing and managing the overall digital marketing strategies of the Jollibee brand, by identifying trends and insights and optimizing spend and performance... 

Jobot

Ortho Urgent Care Physician Assistant (Experience Required) Job at Jobot

Reputable Orthopedic / Sports Medicine Facility is Seeking a Physician Assistant to Join their Team This Jobot Job is hosted by: Tim Costa...  ...locally, bringing the top talent together to provide exceptional care within Orthopedic and Sports Medicine in Phoenix We... 

Historic New England

Seasonal Farm Hand, Casey Farm, Rhode Island Job at Historic New England

 ...share. Description: Historic New England seeks as seasonal farm hand to work at Casey Farm for the 2025 season. Farm hands are...  ...ducks, and rabbits raised for Casey Farm educational programs. No experience necessary - training is provided. Historic New England offers... 

BAXTER

Machinist - 2nd Shift (Temp to Hire) Job at BAXTER

This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. Youll feel a sense of purpose throughout the organization, as we know our work...

AeroVironment, Inc.

Manager, Software Engineering Job at AeroVironment, Inc.

Manager, Software Engineering page is loadedManager, Software Engineering Apply locations Simi Valley, CA San Diego, CA time type Full time posted on Posted 3 Days Ago job requisition id 4813Worker TypeRegularJob DescriptionSummaryThe Manager, Software Engineering...