Job Description

Job Description

Job Description

EXECUTIVE DIRECTOR OF MANAGEMENT INFORMATION SYSTEMS (MIS)

JOB IDENTIFICATION INFORMATION

Department:

Finance and Administration

Direct Supervisor:

VP of Business Administration

Hiring Manager(s):

VP of Business Administration

Hiring Approver:

CFO/VP of Finance & Administration

Classification:

Full-time

FLSA Status:

Exempt (salaried)

Description Update:

October 2024

HR Approval Date:

October 2024

JOB SUMMARY

The Executive Director of MIS strategically leads the organization’s data driven decision making initiatives. This position provides leadership and expertise in analysis of OMC’s growing organizational data needs. It is responsible for the development of database management solutions, and deployment of data management software for storing and retrieving data. Additionally, the ED of MIS leads Database and IT/Business Systems teams in day-to-day operations and maintenance of all databases and systems. Each team is responsible for enhancing, maintaining and supporting their respective areas. The database team is over the information reporting infrastructure, and the IT team is over the organization’s business system’s framework.

ESSENTIAL DUTIES AND FUNCTIONS

• Own the organization’s Master Data Management governance policies and practices, inclusive of confidentiality and HIPAA privacy considerations
• Collaborate cross departmentally to align and develop short and long-term data strategies.
• Lead the design and refinement of the technical and information architecture for OMC’s data warehouse, including all information structures (i.e., staging area, data warehouse, data marts, and operational data stores).
• Strategize end users to translate business questions and requirements into applications that employ the appropriate reporting tools, understanding needs for easily accessible, real time, automated reporting, and dashboards.
• Ensure efficient functionality of data entry activities, such as eliminating dual data entry.
• Eliminate opportunities for data inaccuracies or infidelity concerns caused by manual data consolidation required to link multiple source systems to ensure curate meaningful and precise information for decision making.
• Own the development, rollout, and maintenance of staff training on the use of self-service reporting tools.
• Manage vendor fulfillment of upgrade, performance, and other vendor product related responsibilities.
• Coordinate with Programs and Strategic Operations/PQI to streamline KPI reports and metrics.
• Identify and evaluate new technologies (for both internal and service delivery processes) to improve integration of public data, refine tracked metrics, support program and business operations efficiency based on analysis of processes and agency needs, or otherwise enhance decision inputs and outcomes.
• Lead the design, development, testing, monitoring, management, and validation of our data warehousing activities, including data extraction, transformation, movement, loading, cleansing, recoverability, and updating processes.
• Perform such other duties as may be assigned.

ESSENTIAL SUPERVISORY DUTIES

• Provide supervision and leadership to the database and IT/Business System teams, including recruiting, hiring, and supervising responsibilities.
• Communicate regularly with staff to provide timely coaching and constructive feedback.
• Create a department environment supporting mentoring and professional development opportunities for staff and interns.
• Foster a supportive and inclusive work environment that promotes staff morale and retention.
• Ensure all staff operational guidelines are applied consistently across all service locations.

REQUIRED EXPERIENCE AND QUALIFICATIONS

• Bachelor’s degree in computer science, computer engineering, information technology or related field; or an equivalent combination of education and relevant experience.
• Three or more years of experience in management/supervising staff, including performance management and delegation of duties.

PREFERRED EXPERIENCE AND QUALIFICATIONS

• Prior success in organizational transformation towards data-driven decision making through the build/deployment and adoption of data products under applicant’s leadership.
• Five or more years of experience with data warehousing, architecture, and/or complex database management systems.
• Relevant certifications (e.g. Cloud Computing, Data Warehousing, Database Management).
• Master’s degree in computer science, computer engineering, information technology or related field.
• Significant experience developing and deploying Cloud solutions, in Azure including use of the following tools: Azure Microservices (Logic Apps, Function Apps), Azure DevOps (GIT, CI/CD), Azure SQL (SQL, DDL, stored procedures); or equivalent alternatives.
• Significant experience with REST APIs, both developing and invoking.
• Experience using Postman or similar tools for prototyping and testing REST APIs
• Experience in one or more programming languages including C#, Java, Python or similar
• Ability to create, modify and deploy in Cloud a suite of PowerBI reports, including DAX based scripts.
• Understanding of the PowerBI service security models to ensure necessary isolation and protection of private information.
• Experience with Salesforce, ExtendedReach, Zoho, Blackbaud, Tableau, and/or other CRM, case management, report building, dashboard, etc. products.
• Experience in the non-profit, governmental and/or health and human services sector.
  

COMPETENCIES

• Present oneself, both at and outside of work, in a manner keeping with One More Child’s Core Values of Humble, Hungry, Wise, and Called.
• Possess a thorough understanding of the organization and its mission to serve vulnerable children and struggling families.
• Outstanding project management, scheduling, and research skills.
• Detail oriented, highly organized, and able to handle a variety of tasks and responsibilities in a timely and efficient manner with a high level of quality and accuracy.
• Ability to maintain confidential employee, client, and organization information.
• Demonstrate effective communication skills, both oral and written
• Ability to understand and follow oral and written instructions, meet deadlines, and work independently, as well as part of a team.
• Ability to build effective professional working relationships internally and externally.
• Ability to solve daily problems by analyzing situations, determining appropriate next steps, and implementing solutions.
• Conflict management skills: Ability to maintain a positive attitude that promotes constructive resolution of problems and concerns.
• Possess foresight and willingness to delegate.
• Demonstrate a commitment to recruit, mentor, train and retain a diverse and effective team.

SPIRITUAL QUALIFICATIONS

• It is the mission of One More Child to provide Christ centered services to vulnerable children and struggling families. As stated in the Second Amended and Restated Articles of Incorporation, One More Child provides these services in a Christian context consistent with The Baptist Faith and Message (2000). Employees of One More Child commit to live in a manner that is not contrary to this foundational statement of faith.
• Have had a personal conversion experience with Jesus Christ and been scripturally baptized.
• Possess a sense of commitment to ministry through vocation.
• Hold a sincere desire to seek God and His kingdom.
• Demonstrate personal and devotional habits and practices such as Bible study, prayer, and daily meditation.
• Be a member of a New Testament, evangelical church in the local community and attend regularly.
• Engage in witness activities as a normal part of life.

PHYSICAL DEMANDS

These physical requirements are not exhaustive, and One More Child may add additional job-related physical demands to these if the need arises. Corrective devices may be used to meet these physical requirements.

While performing the duties of this job, the employee is regularly required to sit for extended periods of time in meetings, speak and listen. The employee must use hands and fingers to type, touch, and move and feel. Specific vision abilities required by this job include close vision and ability to spend extended time working on a computer or other electronic device.

This job requires the ability to work under tight deadlines and remain focused for extended periods of time.

Work Environment

The work environment describes the conditions that an employee may encounter when performing their job duties, including but not limited to, the essential functions of the position. Reasonable accommodation may be available to enable individuals with disabilities to perform these duties.

Job functions are performed primarily in a normal office environment.

DISCLAIMER

This job description is not intended to be an all-inclusive list of the requirements of this position, but to describe the general nature of the job and provide a reasonable representation of its activities. Additional related work may be identified and assigned by the organization and included as an area of responsibility while assessing performance.

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