Job Description

Woohoo! Chick-fil-A Topanga & Roscoe in Canoga Park, CA is looking for a Hospitality Team Member to serve in the Front of the House as a cashier, drive-thru, or dining room host.

Roles and Responsibilities:

• Work in various hospitality areas: Front Counter Register, iPOS, Drive-Thru, Dining Room.
• Provide exceptional service that aligns with Chick-fil-A standards and core values, which are: Customer First, Personal Excellence, Continuous Improvement, Working Together, and Stewardship.
• Completing tasks and ensuring that products and guests’ experience are consistent with our brand, culture and excellence.
• Communicate clearly with guests, fellow team members and leaders.
• Always courteously greet guests, take orders, explain and suggest menu items.
• Stand for periods of up to 3.5 hours in length
• Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning equipment, and keeping restrooms/playground clean and neat
• Neatly and accurately Stock products and supplies
• Able to lift up to 45 pounds
• Maintaining a well-groomed and clean appearance and always dressing professional
• Preparing, assembling and serving products to food stations and guests
• Comply with  Steritech and Health Inspection Standards
• Assemble, clean, maintain and operate: lemon juicers, soft serve machine and soda towers
• Obtain Food Handler Card with 30 days of Hire

Necessary Skills and Requirements:

• A positive attitude
• A hunger to grow
• A desire to work hard in serving others
• A love for people
• Must be able to obtain a work permit, if a minor
• Ability to work in a fast-paced environment
• Experience working in a team-orientated environment
• Ability to work and move with a sense of urgency
• Basic mathematical skills

Your Impact:

• Provide world-renown hospitality and customer service
• Work in high-performance teams in multiple areas: Front Counter Register/Cashier, Dining Room, Server, Drive-Thru
• Provide unforgettable hospitality within and even beyond the four walls of our restaurant
• Have a positive influence on all who come into contact with Chick-fil-A, and the community
• Change lives as you interact with guests through what we call the CORE 4: maintain eye contact, share a smile, speaking enthusiastically, and creating a personal connection.
• Participate in a fast-paced, upbeat environment that serves guests in record times with top-quality products,
• Maintain a refreshingly clean environment

Your Opportunity

• With over 80 employees at this location and multiple tiers of leadership, there’s plenty of room to grow!
• Path for growth includes: Certified Trainer, Team Leader, Assistant Director & Director, and Executive levels.

Our Commitment to You:

• Work in a positive environment where you’ll feel like you’re a part of the family
• Receive focused training by leaders who care about you professionally and personally.
• Given a clear growth path and tools to advance through leadership
• Ability to learn valuable skills from one of the fastest-growing, most recognized and highly praised brands.
• Sundays off!

Additional Info:

• Part-Time/Full-Time
• Competitive Pay
• Proof of eligibility to work in the U.S. required
• We're an Equal Opportunity Employer

Benefits of joining the Chick-fil-A at Topanga & Roscoe family:

• Closed on Sunday!All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends!
• Employee Meals!  You'll receive discounted and/or free meals if we select you to join our work family!
• Flexible Hours ...You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
• College Scholarships ...At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.
• Competitive Pay ...Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• It's a Friendly Place to Work ...At Chick-fil-A, we consider our team to be more than just employees. Our extremely low turnover rate is proof that people love working here.

Working at Chick-fil-A® Topanga & Roscoe is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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