Host Job at OSITO, San Francisco, CA

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  • OSITO
  • San Francisco, CA

Job Description

Job Description

Our ultimate goal is to provide an exceptional guest experience, by leading the guest on a journey of the best food and wine that Osito and the Bay Area has to offer. Candidates should be detail-oriented, efficient, and enthusiastic about growth opportunities. Must be prompt, reliable, and always carry a gracious and hospitable attitude. A successful candidate is both a self-starter and works well collaborating with a team. The quality of the host-guest interaction is a crucial aspect of delivering excellent hospitality-- communication is paramount in this role. 

Duties and Responsibilities

  • Provide a high level of service and hospitality to guests while staying true to the Osito culture
  • Communicate with chefs for daily menu changes & print menus accordingly
  • Complete opening/closing sidework as outlined in daily sidework sheets
  • Understand all aspects of service and be a role model for other members of the staff 
  • Maintain a graceful and professional manner on the floor at all times
  • Check in guests and ensure waiting guests needs and expectations are managed
  • Check-in coats and bags as needed 
  • Promptly manage reservations through Resy & Tock softwares
  • Check voicemail messages, texts & emails and manage guest needs accordingly 
  • Communicate with dining room staff to keep detailed notes on guests and build rapport 
  • Ensure Captain/Sommeliers & Kitchen have knowledge of guests special needs (allergies, VIPs, wine pairings, etc.) 

Qualifications

  • Two years of experience in a similar restaurant environment preferred
  • At least 1 year of hospitality experience preferred
  • Resy & InDesign experience preferred
  • Able to describe menu items and communicate guest preferences
  • Possess a hospitable and gracious demeanor
  • Food Handler’s Safety Permit, TIPS training certification
  • US work authorization required

Job Tags

Full time,

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