Job Description
Salary: $22.13 Hourly
Location : Canby, OR
Job Type: Part Time
Job Number: 2025-00038
Department: Library
Opening Date: 04/03/2025
Closing Date: 4/10/2025 11:59 PM Pacific
Position Overview Do you love books, organizing information, and helping people find what they need? Come work for Canby Public Library, along with our dedicated team! On-Call staff gain valuable experience helping patrons at the customer service desks while working a variety of hours (up to 19 hours per week, with an average of 5-10).
The Library Assistant is responsible for providing direct customer service and clerical support in library service delivery and maintenance. Employees in this classification assist customers, other staff and volunteers in a variety of library services and programs, as well as perform routine duties under the direction of a librarian or supervisor. Employees perform transactional duties to check in/out materials, process transactions, sort/retrieve materials, and provide reference and directional assistance.
Supervisory Responsibilities Supervision of other employees is not a responsibility of this classification. Employees in this classification provide guidance and support for other library assistants and volunteers.
Supervision Received Works under the direction of the Library Manager
Duties and Responsibilities The individual in this position is expected to engage in the following work-related activities.
- Connect customers with library products, services, materials and events. Answer and resolve questions about services and accounts, and provide information, directions, referrals, and routine reference and readers' advisory.
- Assist with service delivery of routine library functions on location and offsite, including assignment to locations or programs that focus on services to specific audiences.
- Use automated library systems to fulfill requests from customers. Check materials in/out, retrieve, sort and transfer materials to other libraries.
- Assess, collect, calculate, record, and reconcile fines and fees following standard library protocols and procedures.
- Perform a variety of clerical tasks such as: maintain supplies and inventory; prepare outgoing mail and packages; process and distribute mail and other deliveries; and facilitate bookings of public meeting rooms.
- Provide technical direction to support the work of volunteers.
- Assist in the coordination and implementation of programs, events and activities under the direction of a Library Assistant II or Librarian.
- Assist with maintenance of library materials and other resources.
- Participate in work groups, project teams, task forces and committees as assigned.
- Collect and prepare data for reports, statistical materials, or other records as needed.
- Assist with opening or closing tasks.
- Act as a resource, provide guidance, and assist with training of other staff and volunteers.
- Follow and report issues or concerns following established library practices and procedures regarding general aspects of maintenance, appearance, customer behaviors, safety and security.
- Perform basic troubleshooting and maintenance of equipment, WiFi and software.
- Perform all work of lower library classifications as needed.
- Performs additional duties as assigned.
Competency Profile The individual in this position is expected to possess or acquire:
- Principles and practices of customer service.
- Knowledge of modern office/library environments, practices, tools, techniques, principles and technologies.
- Knowledge of administrative and clerical procedures, and office/library systems, equipment, and software.
- Ability to perform basic arithmetic.
- Effective problem solving, decision-making, and adaptability to handle diverse and competing demands.
- Ability to communicate effectively in all formats with diverse customers, employees, contractors, other agencies, public officials, the general public, and volunteers.
- Ability to establish and maintain effective working relationships with employees and the public.
- Ability to follow and apply City and department practices, procedures, and policies.
- Ability to develop and maintain safe work habits and follow all required safety policies, procedures and techniques.
- Ability to respect, seek to understand, and value individual differences to foster and support a diverse and inclusive workplace.
Job Qualification Requirements Minimum Qualifications - High School Diploma or General Equivalency Diploma (GED)
- One year of customer service experience
- Or any satisfactory combination of education, experience, and training that demonstrates the knowledge, skills, and abilities to perform the above duties.
Preferred Qualifications - Prior experience in a library environment.
- Bilingual in Spanish.
Working Conditions and Supplemental Information Mental effort Normal concentration and attention to detail with normal deadlines.
Physical effort Moderate: Duties involve lifting, carrying, stacking, and moving materials weighing up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly. Perform tasks that may require the incumbent to balance, stoop, kneel, crouch, reach, stand, walk, push, pull, lift, use manual dexterity, perform repetitive motions, grasp, and feel with or without reasonable accommodations. Express or exchange ideas by means of the spoken word. Receive detailed information through oral communication. Visual acuity necessary to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly of fabrication of parts at distances close to the eyes.
Work environment Everyday Risks/Discomforts: Work is performed indoors in an office environment, however, occasional offsite assignments or events outside library facilities may be required.
Travel requirements None
Hours required Evening and weekend work as assigned
Additional Information: Final candidates will be subject to a criminal background check and reference checks as part of the contingent employment offer process. Certain positions at the City of Canby will also require a drug screen.
Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 verification process confirming authorization to work in the United States.
The City of Canby is an equal opportunity employer.
Applicants with disabilities who need a reasonable accommodation to participate in the recruitment and/or selection process should contact
The City of Canby prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at the City of Canby are based on business needs, job requirements, and individual qualifications, without regard to race, color, age, religion or belief, gender, sexual orientation, ability, family or parental status, or any other status protected by state and federal law. We do not tolerate discrimination or harassment based on any of these characteristics.
Status of Your Application: City of Canby only accepts applications through our online application system at For technical assistance, please call 855-524-5627.
You will be advised by email of your status at each step in the applications process and through your applicant portal. Please note that the City of Canby communicates with all candidates via email. If you "opt out" or "unsubscribe" from email notifications from governmentjobs it will impact our ability to communicate status updates with you.
Reasonable Accommodation Statement: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is a general description of essential job functions. It is not intended as an employment contract nor is it intended to describe all responsibilities, skills, effort, or work conditions associated with the job someone in this position would perform.
Veteran's Preference Statement Applicants are eligible to use Veteran's Preference when applying. Preference will only be given if the applicant meets the minimum qualifications and any special qualifications for the position and electronically attach the required documentation at the time of application.
DOCUMENTS REQUIRED:
- MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) - OR - Letter from the US Dept. of Veterans Affairs indicating a non-service connected pension.
- Disabled Veterans must also submit a copy of their Veterans disability preference letter from the Department of Veterans Affairs.
- You can request copies of your military service record through the National Archives website at:
For information regarding Veteran's Preference qualifications, visit the following website:
This position is not eligible for benefits.
01
Do you have a High School Diploma or General Equivalency Diploma (GED)?
02
Do you have one year of customer service experience?
- Yes
- No
- A satisfactory combination of education, experience, and training to perform the duties listed.
03
Do you have prior experience in a library environment?
04
A preferred qualification is being bilingual in Spanish. Are you bilingual in Spanish?
Required Question City of Canby, OR
Job Tags
Hourly pay, Contract work, Part time, For contractors, Weekend work, Afternoon shift,