Night Audit Clerk - Little Missouri Inn Watford City, ND Job at Little Missouri Inn Watford City, ND, Watford City, ND

bzVrZU1DQ0R6emJUdVoxTWdTM3NyQ2QrbEE9PQ==
  • Little Missouri Inn Watford City, ND
  • Watford City, ND

Job Description

Job Description

Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for the Little Missouri Inn in Watford City, ND

Night Auditor (Overnight Shift 11 PM-7 AM)

Job Purpose:

The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

  • Check guests in, issue room keys, and provide information on hotel services and room location.
  • Ensure required identification is taken from guests at check-in in line with local legislative requirements.
  • Answer phones in a prompt and courteous manner.
  • Up-sell rooms where possible to maximize hotel revenue.
  • Answer, record and process all guest calls, messages, requests, questions or concerns.
  • Record guest preferences in the system.
  • Check guests out, including resolving any late or disputed charges.
  • Accurately process all cash and credit card transactions using established procedures.
  • Issue, control and release guest safe-deposit boxes in line with hotel procedures.
  • Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
  • Take action to solve guest problems/complaints using appropriate service recovery guidelines.
  • Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty.
  • May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes.
  • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
  • Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

This job requires the ability to perform the following:

  • Frequently standing up behind the desk and front office areas.
  • Carrying or lifting items weighing up to 50 pounds / 23 kilograms.
  • Handling objects, products and computer equipment.
  • Basic computer skills to operate various property management and reservations systems, etc.

Other:

  • Being passionate about people and service.
  • Strong communication skills are essential when interacting with guests and employees.
  • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
  • Basic math skills are used frequently when handling cash or credit.
  • Problem-solving, reasoning, motivating, and training abilities are often used.
  • Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

  • Team Driven and Values Based Culture
  • Medical/Dental/Vision
  • Vacation & Holiday Pay
  • Same-day pay available
  • Employee Assistance Program
  • Career Growth Opportunities/ Manager Training Program
  • Reduced Room Rates throughout the portfolio
  • Third Party Perks (Movie Tickets, Attractions, Other)
  • 401(k)
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Life insurance
  • Parental leave
  • Referral program

Job Tags

Daily paid, Holiday work, Local area, Immediate start, Flexible hours,

Similar Jobs

Matrix Providers

Clinical Pharmacist Job at Matrix Providers

 ...Matrix Providers is hiring a Clinical Pharmacist to join our team of talented professionals who provide health care services to our Military Service Members and their families in Newport, RI. ~ Employment Status: Full-Time ~ Compensation: This is an hourly position... 

Veyo

Medical Courier - $10,000 GUARANTEED! Job at Veyo

 ...others to healthcare appointments in your own vehicle around Phoenix! At Veyo, we help people get to and from their non-emergency medical appointments. We're looking for drivers to partner with us in your area. When you sign up to drive with Veyo, you will drive your... 

BJC HealthCare

Registered Nurse (RN) - Case Manager, Acute Care Case Management - $68K-105K per year Job at BJC HealthCare

 ...BJC HealthCare is seeking a Registered Nurse (RN) Case Manager, Acute Care Case Management for a nursing job in East Alton, Illinois. Job Description & Requirements Specialty: Acute Care Case Management Discipline: RN Duration: Ongoing Employment Type... 

Hospice of Wilson Medical Center

Patient Care Manager Registered Nurse Hospice Job at Hospice of Wilson Medical Center

We are hiring for a Patient Care Manager RN in Hospice. This is a Full Time Salaried position. Position will include both managerial...  ...efficient patient care which adheres to relevant standards of accepted nursing, regulatory, medical practice, and payer source criteria.... 

NORCAL-Ambulance

Courier Driver Job at NORCAL-Ambulance

 ...NORCAL AMBULANCE IS HIRING FOR THE POSITION OF COURIER! This is a wonderful opportunity with an actively growing company! This opportunity...  ...equipment and inventory. Pickup and drop off internal mail, medical supplies, uniforms, expired medications, and other items as...