Job Description

Job Description

Job Description

Job Summary: Responsible for managing parking operations, ensuring efficient parking, and providing excellent customer service, including greeting guests, assisting with luggage, and directing vehicles to designated parking areas.

DEPARTMENTAL EXPECTATION OF EMPLOYEE:

• Greet guests with a friendly and professional manner.
• Provide directions and information about the hotel and surrounding area.
• Resolve customer inquiries and concerns related to parking.

DUTIES AND RESPONSIBILITIES:

The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Direct vehicles to designated parking spaces.
• Ensure efficient and orderly parking flow.
• Monitor the parking lot for safety and security.
• Maintain a clean and organized parking area.
• Follow hotel policies and procedures.
• Employees may occasionally be asked to perform work on special assignments in addition to normal job duties.

QUALIFICATIONS:

To perform this job successfully, incumbent must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Must be able to work holidays, weekends and evenings.
• Bilingual skill is a plus.
• Excellent customer service skills.
• Strong communication and interpersonal skills.
• Respectful and professional enforcement.
• Ability to work independently and as part of a team.
• Good organizational and time management skills.

PHYSICAL/MENTAL REQUIREMENTS:

While performing the duties of this job, the employee is frequently required to do the following:

• Coordinate multiple tasks simultaneously
• Ability to work in stressful situations
• Ability to work in a constant state of alertness and in a safe manner
• Stand, sit and walk for long periods of time or an entire shift, repetitive motions, climb stairs, balance, stoop, squat, bend, twist, kneel, reach, grasp and squeeze with both hands. Talk or hear; taste or smell.
• The employee must occasionally lift and/or move, carry, push and pull up to 30lbs

WORK ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.

Work conditions include exposure to scents, mineral water sulfur odors and uneven surfaces

Your company reserves the right to change job responsibilities, transfer job positions, or assign additional job duties at any time

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