Job Description

Job Description

Job Description

Position Title:

Server, Cocktail/Beverage

Department:

Food & Beverage

Reports to:

Restaurant Manager

Date Written/Revised:

6/24/2020

FLSA Designation:

Non-exempt

PRINCIPAL RESPONSIBILITIES/ POSISTION PURPOSE: Service of beverage and/or food in an efficient and professional manner.

Average Percentage of Time

ESSENTIAL FUNCTIONS

10%

Checks and maintains proper set-up and cleanliness of service station before, during and after shift.

20%

Greets guests in a friendly and courteous manner and explains all specials, promotions and snacks.

20%

Takes orders, reciting selection of all call and premium brands as requested; requires memorization of all available drinks.

20%

Inputs orders into point-of-sale system to inform bartender an order was made in a timely order. Follows proper record and collect procedures.

20%

Replenishes beverages as requested, frequently checking back with guest to inquire about satisfaction.

10%

Clears and resets tables according to standard operating procedures.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Attend mandatory meetings.
• Keep work area clean and organized.
• Complete other duties as assigned by supervisor.
• Must adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed.

PHYSICAL REQUIREMENTS:

Frequency Key:

Never - O hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 hours; Constant - 6-8 hours.

Physical Activity

Frequency

Sitting

Rare

Walking

Constant

Standing

Constant

Climbing Stairs

Occasional

Crouching/Bending/Stooping

Frequent

Reaching

Frequent

Grasping

Frequent

Pushing/Pulling

Constant

Near Vision

Occasional

Far Vision

Constant

Talking

Constant

Smell

Occasional

Taste

Occasional

Lifting/Carrying (# lbs.) up to 30 lbs.

Frequent

Travel

Never

OTHER DUTIES

Regular attendance in conformance with the standards, which may be established by HPH from time to time, is essential to the successful performance of this position.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

SAFETY REQUIREMENTS

OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety:

□ None

Team members will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your manager.

ORGANIZATIONAL RELATIONSHIPS

Positions directly reporting to this position (titles):

None

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages.
• Knowledge of the appropriate table settings, service ware and menu items.
• Ability to read, sufficient to understand menus and special promotions, speak and write the English language to communicate with the guest, and take orders.
• Ability to remember, recite and promote the variety of menu items.
• Ability to transport large trays weighing up to 10 lbs. through a crowded room on a continuous basis throughout shift.
• Ability to operate beverage equipment such as a blender.
• Ability to operate a keyboard and learn point of sale procedures to pre-check an order and close out a check.

QUALIFICATION STANDARDS EDUCATION

High school graduate or equivalent preferred.

EXPERIENCE

Some work experience in related field preferred.

LICENSES OR CERTIFICATES

Food Service Sanitation certification. Alcohol Service permit (if state required). CPR/1st Aid certification preferred.

GROOMING/UNIFORMS

All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.

NOTICE:

The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

Job Tags

Work experience placement, Shift work,

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