Job Description
Position Title:
Server, Cocktail/Beverage
Department:
Food & Beverage
Reports to:
Restaurant Manager
Date Written/Revised:
6/24/2020
FLSA Designation:
Non-exempt
PRINCIPAL RESPONSIBILITIES/ POSISTION PURPOSE: Service of beverage and/or food in an efficient and professional manner.
Average Percentage of Time
ESSENTIAL FUNCTIONS
10%
Checks and maintains proper set-up and cleanliness of service station before, during and after shift.
20%
Greets guests in a friendly and courteous manner and explains all specials, promotions and snacks.
20%
Takes orders, reciting selection of all call and premium brands as requested; requires memorization of all available drinks.
20%
Inputs orders into point-of-sale system to inform bartender an order was made in a timely order. Follows proper record and collect procedures.
20%
Replenishes beverages as requested, frequently checking back with guest to inquire about satisfaction.
10%
Clears and resets tables according to standard operating procedures.
SUPPORTIVE FUNCTIONSIn addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Frequency Key:
Never - O hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 hours; Constant - 6-8 hours.
Physical Activity
Frequency
Sitting
Rare
Walking
Constant
Standing
Constant
Climbing Stairs
Occasional
Crouching/Bending/Stooping
Frequent
Reaching
Frequent
Grasping
Frequent
Pushing/Pulling
Constant
Near Vision
Occasional
Far Vision
Constant
Talking
Constant
Smell
Occasional
Taste
Occasional
Lifting/Carrying (# lbs.) up to 30 lbs.
Frequent
Travel
Never
OTHER DUTIESRegular attendance in conformance with the standards, which may be established by HPH from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
SAFETY REQUIREMENTSOSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety:
□ None
Team members will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your manager.
ORGANIZATIONAL RELATIONSHIPSPositions directly reporting to this position (titles):
None
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITYThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
High school graduate or equivalent preferred.
EXPERIENCESome work experience in related field preferred.
LICENSES OR CERTIFICATESFood Service Sanitation certification. Alcohol Service permit (if state required). CPR/1st Aid certification preferred.
GROOMING/UNIFORMSAll employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
NOTICE:The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.
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