Job Description

Job Description

Job Description

Automotive Office Clerk - Summary

Assists the office manager by performing the following duties.

Automotive Office Clerk - Essential Duties

• Tabulates and posts data in record books.
• Compiles records and reports.
• Computes wages, taxes, premiums.
• Records orders for merchandise or service.
• Greets and assists visitors.
• Provides information to customers, claimants, employees and sales personnel.
• Interviews dissatisfied customers and adjusts complaints or refers customer to appropriate dealership employee for resolution.
• Prepares, issues and sends out receipts, bills, policies, invoices, statements and checks.
• Receives, counts cash.
• Prepares stock inventory.
• Operates office machines such as computer, typewriter, adding machine, calculator and copier.
• Opens and routes incoming mail, answers correspondence and prepares outgoing mail.
• Purchases supplies.
• Maintains professional appearance and neat work area.
• Other tasks as assigned.

Automotive Office Clerk - Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Automotive Office Clerk - Education and/or Experience

• 2 Years of Experience in the Automotive field.
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Automotive Office Clerk - Language Skills

• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Automotive Office Clerk - Mathematical Skills

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.

Automotive Office Clerk - Reasoning Ability

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Automotive Office Clerk - Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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